State Farm® Insurance Agent Trummie Patrick III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
DeAnne Akin
August 4, 2025
4
out of
5
rating by DeAnne Akin
"I have been very pleased with Trummie Patrick State Farm agency. We have been with them for over 30 years. The customer service is exceptional."
We responded:
"Thank you so much, DeAnne, for your kind words and for trusting Trummie Patrick State Farm for over 30 years! We truly value your loyalty and are grateful for the opportunity to serve you. Providing exceptional customer service is always our top priority, and we look forward to continuing to take care of your insurance needs for many years to come! — Trummie Patrick III & Team "
Paul Reynolds
July 29, 2025
5
out of
5
rating by Paul Reynolds
"Mackalia Hadley was an absolute pleasure to work with. She takes customer service seriously and went above and beyond to resolve an issue that wasn’t even directly within her responsibility. Thanks to her dedication, we achieved the best possible outcome. I would hire her in a heartbeat. She’s a true asset to State Farm."
We responded:
"Thank you so much, Paul, for your kind words and 5-star review! We’re thrilled to hear that Mackalia provided such outstanding service and went above and beyond to help you. We’re fortunate to have her on our team, and we’ll be sure to share your feedback with her. We truly appreciate your support and look forward to serving you again in the future! — Trummie Patrick III State Farm "
Will Thomas
July 18, 2025
5
out of
5
rating by Will Thomas
"Mackalia fielded my call. She was warm, friendly, and professional, and handled my issue within minutes. She is a treasure. I wish she was working for me!"
We responded:
"Thank you so much for your kind words, Will! We’re thrilled to hear that Mackalia provided you with such a positive experience. She truly is a gem on our team, and we’ll be sure to pass along your praise to her. We appreciate your support and look forward to serving you again in the future! — Trummie Patrick III "
Frank Copeland
July 14, 2025
5
out of
5
rating by Frank Copeland
"I’ve been with Trummie Patrick for close to 20 years. They’ve only gotten better since I started doing business with them. Thanks for all your service through the years."
We responded:
" Thank you so much, Frank! We truly appreciate your loyalty and kind words. It’s been an honor to serve you over the past 20 years, and we’re grateful for your trust and support. We’re always here for you and look forward to continuing to provide the same great service in the years to come! — The Trummie Patrick III State Farm Team "
Carolyn Sonenberg
July 10, 2025
5
out of
5
rating by Carolyn Sonenberg
"Erin was wonderful & helped me tremendously ❤️"
We responded:
"Thank you for the kind words and 5-star review, Carolyn! We’re so happy to hear that Erin provided you with wonderful service. We truly value your support and are here for you anytime you need us! — Trummie Patrick III State Farm Team "
Russell Spies
July 10, 2025
5
out of
5
rating by Russell Spies
"Mitchell White was a huge help getting new insurance."
We responded:
"Thank you so much for the 5-star review, Russell! We’re glad to hear that Mitchell White was able to assist you with your new insurance. We truly appreciate your business and are always here if you need anything in the future! — Trummie Patrick III State Farm Team "
David B Rexrode
July 3, 2025
5
out of
5
rating by David B Rexrode
"Erin Sheridan at State Farm is absolutely fantastic! She's incredibly friendly and always goes above and beyond to help with all my insurance needs. It's clear she genuinely cares about her clients, and that makes a huge difference. I highly recommend!"
We responded:
"Thank you, David, for your wonderful review! We’re so glad to hear that Erin has made such a positive impact on your experience. Her dedication to going above and beyond truly reflects the values we strive for at Trummie Patrick State Farm. We appreciate your trust and recommendation—it means a lot!"
Brenda Terry
July 3, 2025
5
out of
5
rating by Brenda Terry
"Erin Sheridan is knowledgeable about the State Farm products and is able to explain them in a way that is easy to understand. She is always responsive, helpful and follows up quickly. The customer service she provides is so appreciated!"
We responded:
"Thank you so much for your kind words, Brenda! We’re thrilled to hear that Erin has provided you with such knowledgeable and attentive service. She truly takes pride in helping our customers understand their coverage and feel confident in their choices. We appreciate you being part of the Trummie Patrick State Farm family!"
Tam Cook
June 27, 2025
1
out of
5
rating by Tam Cook
"I had3 vehicles on State Farm policy they cancel one in error when I realize I didn’t have coverage was 3months later. I reached out and was informed it was cancelled in error I ask to have it put back Statefarm added it back and back dated it to the day they cancel and expecting me to pay for 3months of coverage I didn’t have. I contacted the tag office showed them the email they agreed to waive the fee for no insurance that Statefarm did in error and temporary suspend the tag being that the vehicle is not be operated. However Statefarm trying to get money for 3months that’s has past and no coverage was provided due to them canceling when all they had to do was add it back from the date the error was realized. They trying to penalize me as a customer by getting money for coverage on months that had no coverage an error they have acknowledged. I have emails validating they agreed it was their error I could have paid $25 state fee if anything but they trying to be paid for 3months over $300 of no coverage"
Lee Hendrix
June 24, 2025
5
out of
5
rating by Lee Hendrix
"Kudos to both Blanca and Rachel. Your professionalism and attitude have made it a pleasure to do business with this agency. Hats off to both of you!"
We responded:
"Thank you so much, Lee, for your kind words and 5-star review! We’re thrilled to hear that Blanca and Rachael made your experience a great one. Your recognition means the world to us, and we’re grateful for the opportunity to serve you. Please don’t hesitate to reach out if there’s ever anything we can do for you!"
Camille Carpenter
June 12, 2025
5
out of
5
rating by Camille Carpenter
"Very nice and eager to help!!"
We responded:
"Hi Camille! Thank you so much for the kind words! We’re so glad to hear that you had a positive experience and felt supported. It’s always our goal to be helpful and make things as smooth as possible. Don’t hesitate to reach out if you ever need anything — we’re here for you!"
Randy Coleman
April 23, 2025
5
out of
5
rating by Randy Coleman
"Mackalia is the best ! She is always nice and always willing to help."
We responded:
"Thank you, Randy, for your 5 Star Review and letting us know Mackalia is always nice and always there to help. We truly appreciate your review. "
Carole Segouin
April 14, 2025
5
out of
5
rating by Carole Segouin
"Excellent service!"
We responded:
"Thank you, Carole, for your 5 Star review and letting us know we have been of excellent service to you. Thank you again for your review."
PRAKASH SHARMA
March 8, 2025
5
out of
5
rating by PRAKASH SHARMA
"I called the agent, Ms. Erin Sheridan, at State Farm, Roswell, to make 6 monthly payment for my Car, which is due on 3/17/2025. I noticed that Ms. Erin is extremely polite, decent and helpful. I wish other agents adopt the same practices. Best wishes to her for her future career. Dr. P. C. Sharma 3/9/2025."
We responded:
"Thank you Dr.Sharma for your five-star review and for sharing your positive experience with Erin. We’re so glad to hear that she was both helpful and professional in assisting you. Your kind words mean a lot to us, and we’re committed to providing the same level of service to every customer, just as Erin did for you. Thank you once again for your wonderful feedback!"
Janene Williams
February 20, 2025
5
out of
5
rating by Janene Williams
"🥰Thank you Rachael! You have been extremely Patient, Positively Persistent, Knowledgeable, Caring, Kind & Generous with one of the most valuable resources any of us has...Time. You're a Treasure at making everything tickety-boo😊."
We responded:
"Janene, thank you so much for your 5-star review and for sharing how Rachael has been patient, persistent, and kind throughout your experience. We truly appreciate your feedback!"
Clara Smith
February 17, 2025
5
out of
5
rating by Clara Smith
"Thank you for helping to navigate the new coverage"
We responded:
" “Thank you, Clara, for your 5-star review! We’re thrilled to hear that we were able to assist you in navigating your coverage and policy options. Your feedback means a lot to us—thanks again for taking the time to share your experience!”"
Jackie Barnes
January 28, 2025
5
out of
5
rating by Jackie Barnes
"I have had great experience getting my auto insurance in place. Mackalia has been patient, helpful, professional and still warm. Followed up. Kept her word on calling me back. Respected my work hours. I am grateful for her service. ❤️"
We responded:
"Jackie, thank you for your 5 Star Review. We appreciate you letting us know that Mackalia has been patient, helpful and professional while still being warm and respectful. We appreciate you so much, and we thank you for your 5 Star Review. "
Brown Bear
January 9, 2025
5
out of
5
rating by Brown Bear
"Mackalia was very helpful when I purchased a new vehicle. She quickly provided the premium cost and the Binder of Insurance that I needed. I appreciate her professionalism, knowledge, help, & pleasant demeanor."
We responded:
"Brown, thank you for letting us know about your experience with Mackalia and letting us know she was professional but also had knowledge and had a pleasant demeanor. We truly appreciate your 5 Star Review!"
Dale Ellis
January 6, 2025
3
out of
5
rating by Dale Ellis
"State Farm rates has increased for me to what I say is unreasonable for my auto insurance."
We responded:
"Thank you, Dale, for sharing your concerns about the current rate environment in Georgia. We understand how frustrating this can be. Please know that our office is dedicated to offering the best possible service, including discounts and regular coverage reviews to ensure you are only paying for the coverage you need. While we do not have control over the rates in Georgia, we hope to have the opportunity to serve you again in the future."
Larry McColley JR
December 18, 2024
5
out of
5
rating by Larry McColley JR
"To whom it may concern, I was treated so very well. I have never received such detailed concern , for myself and my money. Customer service rep was knowledgeable and patient. Keep up the great work or hiring and training great people who help this company make money and help to make their management and supervision successful as well. Yours sincerely, Larry McColley JR Special shout out to Ms. Rachel !!!! , you're the best !"
We responded:
"Larry, thank you for your 5 Star Review and letting us know that your representative, Rachael, was knowledgeable and patient. We truly appreciate your review and letting us know how we have helped you with your insurance needs."
Nicole Merlin
December 14, 2024
5
out of
5
rating by Nicole Merlin
"I had an amazing experience discussing life insurance options with Mr. Mitch White. He is incredibly professional and efficient. He explained everything so clearly, breaking down complex termonologies and helped me understand what would be best to suit my needs. Despite my busy schedule, he patiently followed up and guided me through each step without making me feel rushed. The whole team is also incredible. Highly recommended service!"
We responded:
"Nicole, thank you so much for your 5-star review! We’re thrilled to hear that Mitchell was able to assist you and provide clear, detailed information about our life insurance policies. We agree that life insurance is one of the most important services we offer, and we’re glad we could help you explore your options. Thanks again for sharing your experience with us! "
Bill Carter
December 5, 2024
5
out of
5
rating by Bill Carter
"State Farm has been our insurance provider for two cars and our condo for several years. We know you know that you are in a very competitive industry in a very competitive market. We receive offers from your competitors all the time. We have never responded to any of them. The reason we haven't is because of the level of service we have received from Ms. Mackalia Hadley over the years. When we need anything from State Farm, we call her, directly! And, she ALWAYS ANSWERS!! She is an amazing representative for your company."
We responded:
"Thank you, Bill for your 5 Star Review. We love hearing that Mackalia has been helpful with answering your questions and she has exceeded your expectations as far as service and customer care is handled. We appreciate your review, and we appreciate you!"
Kytah Banks
November 15, 2024
5
out of
5
rating by Kytah Banks
"It was a pleasure in speaking Mackalia Hadley! Not only did she address me inquiry but she also informed and educated me on the other policies and discounts that I was unaware of. She was extremely helpful and made me feel like family. Thank you so much Mackalia!"
We responded:
"Thank you Kytah or your 5 Star Review and letting us know Mackalia was helpful and helped you find incredible discounts and reviewed your Policy information as well. Thank you again for your review. "
Bill Macy
November 6, 2024
5
out of
5
rating by Bill Macy
"My agent Amy Richards was very helpful in giving me suggestions to reduce my homeowners and auto insurance costs. She gave me options and explanations of the differences in different options."
We responded:
"Thank you Bill for your 5 Star Review. It was wonderful to know that Amy was helpful in giving you suggestions to reduce the homeowners and auto insurance costs. We truly appreciate your review. "
Hampton Logan
November 5, 2024
5
out of
5
rating by Hampton Logan
"Makalia very knowlegable & helpful with insurance matters."
We responded:
"Hampton, thank you for your 5 Star Review and letting us know Mackalia was knowledgeable and helpful. We truly appreciate your 5 Star Review."